Products: HipLinkXS, One Way Gateway, Two Way Gateway, Group Messaging

"Can I help you?' Semotus Solutions answers the call to help centers.

Wireless messaging is an important element in a business' customer service and support strategy. Issuing key alerts to staff and departments in real-time is a highly effective way to improve turnaround time.

Semotus Solutions technology and services integrate with a variety of CRM and other systems by processing messaging queues, ensuring the messages get through.

With Semotus' two-way messaging capabilities, customer data and other information can also be collected using wireless devices and routed back to the Help Desk system.